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Client Feedback

Recent feedback from clients of the Medical Negligence department can be seen below:

"My expectations of service and outcome were more than I could have wished for."

"I cannot thank you (Melanie Reynolds) enough for firstly listening to me and more importantly hearing what I was saying"

"I made the right decision in pursuing this route.  I was very fortunate in being advised to contact Dutton Gregory and then agreeing to take on my case.  Throughout what was and still can be an emotional rollercoaster for me, the professionalism and care I encountered and received on all levels at Dutton Gregory has been exemplary."

"I was dealt with extremely well. I would also be confident that anyone I recommended to Dutton Gregory would be dealt with just as professionally"

Mrs Hilary Deane-Cutler

"Excellent services, very pleased. Thank you to Carol and her team."

"Thank you for your help, advice and support you have shown. Fantastic result. Thank you Carol and team."

"Always kept well informed by phone, email or letter. Emily always explained everything clearly."

"Thank you for all the courtesy you have shown me and I am impressed by your professionalism and skill."

“My appreciation for all the help, support and hard work you have put into my case.  What a wonderful result.  Thank you so much”.

“Thank you most sincerely for your patience, expertise and sheer professionalism.  It has been a long haul but you got us there in the end.  We would certainly consult you again and have already mentioned your company to someone we know who seems to have a valid medical negligence claim.  Thank you so much for achieving the splendid outcome on our case.  You have been truly magnificent and we are so grateful and pleased”.

“Thank you so much for all your help and support over the years. You were never just my solicitor, you were also my friend”.

“I am happy not just with the outcome of my case but that Dutton Gregory explored all the avenues. Sian and Carol were supportive when some of those avenues were difficult and stressful”.

“Carol Maunder has been exceptionally competent and conscientious for which I sincerely thank her”.

“Even living so far away, I always felt help was at hand”.

"You (Melanie Reynolds) have been great. You've always been approachable which is so important over the telephone. It's been a pleasure dealing with you"

Hilary Deane-Cutler.