Debt Recovery & Collection Service

Understanding Debt Recovery
Debts can arise in all walks of life and we regularly advise and assist businesses and individuals alike.
The bulk of our debt recovery instructions come from businesses across various sectors. With many years of experience and strong expertise in litigation both in and out of court, our debt recovery service is fast, efficient and economical.
Why Dutton Gregory
We have an experienced team who can assist you with recovering both disputed and undisputed debts. This page covers our pricing for undisputed debt recovery – please get in touch to find out more about our fee structure for pursuing disputed debts. We pride ourselves on exceptional customer care skills enabling you to send out the right message and retain the goodwill of your customers whilst recovering outstanding payments.
We can offer you clear, practical advice and will discuss all the options available to establish the most appropriate way of dealing with debtors. We have tried and tested processes in place to ensure we can recover undisputed debts quickly, efficiently and cost-effectively, with transparent fixed fees.
We are proud to hold Lexcel Accreditation, issued by the Law Society. This involves the firm undergoing a rigorous audit process which ensures we maintain high levels of client care.

Pricing
Claim amount | Paper form fee | Online claim fee | Our fees – Letter of Claim and Issuing Proceedings |
| Up to £5,000 | We do not accept instructions for claims under £5,000. However, we are happy to refer you to a debt collection company who may be able to assist | ||
| £5,000.01 to £10,000 | £455 | £410 | £500 + VAT |
| £10,000.01 to £50,000 | 5% of the claim | 4.5% of the claim | £1,000 + VAT |
| £50,000.01 to £200,000 | 5% of the claim | 4.5% of the claim | £2,000 + VAT |
| More than £200,000 | £10,000 | You cannot make a claim online | £5,000 + VAT |
Pricing Structure for Debt Recovery
Our dedicated and experienced debt recovery team aim to recover money as quickly as possible at minimum cost to our clients.
What is Included in Your Costs?
For most cases, the fees set out above cover all of the work in relation to the following key stages of a claim:
- Taking your instructions and reviewing documentation;
- Undertaking appropriate searches;
- Sending a letter before action;
- Receiving payment and sending onto you, or if the debt is not paid, drafting and issuing claim;
- Where no Acknowledgement of Service or Defence is received, applying to the court to enter Judgement in default;
- When Judgement in default in received, write to the other side to request payment;
- If payment is not received within 28 days, providing you with advice on next steps and likely costs.
Matters usually take 4-15 weeks from receipt of instructions from you to receipt of payment from the other side, depending on whether or not it is necessary to issue a claim. Please note that if enforcement action is needed, the matter may take longer to resolve.
Please be aware that our pricing is subject to revision. To receive a fully personalised quote, please complete our ‘How Can We Help’ form to the right of this page, call your nearest office or email [email protected]
We charge an administration fee of £25 plus VAT for carrying out an online search to obtain evidence of your identity and address.
Many clients approach us with common queries about debt recovery, seeking clarity on the process and their rights. One frequently asked question revolves around the timeline for debt recovery, which can vary depending on the debtor’s responsiveness and the complexity of the case. We strive for effective debt recovery, and our clients often inquire about the costs involved and the potential for recovering debts through court action.
Understanding your rights as a creditor is paramount when pursuing debt. You have the right to recover debts that are legally owed to you, whether it is an unpaid invoice or a commercial debt. This includes the right to pursue through a letter before action, court action, and enforcement action if necessary.
How Can We Help You
Our debt recovery service offers comprehensive assistance to businesses and individuals seeking to recover debts. We tailor our approach to meet your needs, whether you require a simple letter before action or more extensive legal proceedings. Our lawyers provide comprehensive advice and representation, guiding you through each stage of the debt recovery process.






